Got Questions?

No referral needed. You can book directly with us. However, if you have recent imaging (X-rays, MRI scans) or a surgical report, please bring these — they help our therapists design a faster, more accurate recovery plan from session one.

Your first session is a comprehensive assessment lasting 45–60 minutes. Your therapist will take a full history, understand your goals, conduct a physical evaluation, and explain exactly what's going on and why. You'll leave with a clear, personalized treatment plan — not just a vague list of exercises.

Choose your nearest branch for most conditions. If you have a highly specialised need (e.g., neuro rehab, sports performance, paediatrics), we'll match you with the branch that has the specific certified specialist for your condition.

Absolutely. You can request a specific therapist by name when booking. One of our core beliefs is continuity of care — you should see the same therapist every visit. We honour this unless there's an unavoidable scheduling conflict.